Privacy Policy
1) Overview
This Privacy Policy explains how we collect, use, share, and protect personal information when you use moltpod.com and related services (the "Service").
2) Information we collect
A) Information you provide
- Account and contact details (e.g., email address, name if provided).
- Content you submit to the Service (messages, prompts, files, configuration, and support requests).
B) Information from connected integrations
- Authentication tokens and connection metadata needed to operate integrations you enable.
- Data you allow the integration to access (e.g., emails, calendars, or messages), depending on the scopes you grant.
C) Usage and device information
- Log data (IP address, timestamps, pages/features used, errors, and performance metrics).
- Approximate location derived from IP address (coarse).
3) How we use information
- To provide and operate the Service, including executing actions you request through your assistant.
- To maintain security, prevent abuse, and troubleshoot issues.
- To communicate with you about the Service (e.g., important updates, support, and administrative messages).
- To improve reliability and user experience (including aggregated analytics).
4) AI providers and processing
The Service may send relevant portions of your inputs to third-party AI model providers (for example, Anthropic) to generate responses and carry out tasks you request. These providers process data under their own terms and policies.
5) Sharing
We may share information in the following circumstances:
- Vendors and service providers who help us run the Service (hosting, monitoring, analytics, email delivery).
- Third-party integrations you connect, when you instruct the Service to read/write data via those integrations.
- Legal and safety when required by law or to protect rights, safety, and security.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets.
6) Data retention
We keep personal data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary based on the type of data and the purpose for processing.
7) Security & data handling
- Encryption in transit (HTTPS/TLS) is used for website and API traffic.
- Credentials/tokens for integrations are stored and used to provide the features you enable.
- Access is restricted via least-privilege controls and audited operational access where feasible.
- We monitor for abuse and suspicious activity; we may suspend accounts to protect users and the Service.
No system can be guaranteed 100% secure. You are responsible for protecting your account credentials and for choosing which integrations to connect.
8) Your choices and rights
- You can request access, correction, or deletion of certain personal information by contacting us.
- You can disconnect integrations at any time (which may revoke access tokens depending on the provider).
- You can opt out of non-essential communications as provided in those messages.
9) International transfers
We may process and store information in countries other than where you live. Those countries may have different data protection laws.
10) Children
The Service is not directed to children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children.
11) Changes
We may update this Privacy Policy from time to time. We will update the effective date and provide additional notice for material changes where required.
12) Contact
If you have questions, contact team@moltpod.com.